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“ Our main focus is on ensuring that our products are always stocked and ready to go. This investment supports our warehousing network and delivers greater insights into all the key metrics that will help us succeed,” Akhtar reveals.
Alongside investments in the latest technology, Tiger Feet is putting more time and energy into its people. As Akhtar enthuses:“ Prior to the change in leadership, the working culture had been quite restrictive and closed off. With the new leadership team in place, we’ re working toward a more transparent and mutually beneficial dynamic across all aspects of the business.
“ Our new strategy involves delivering regular, company-wide updates on key figures around sales, profitability, customer feedback, new product launches, and, most importantly, strategy. We really believe that people
are at the heart of our business. They have more touchpoints with customers and suppliers than I ever could, so it is vital they feel empowered and informed. At Tiger Feet, anyone can approach the leadership team with updates or feedback in a safe and respectful environment.”
New leadership has not only helped build a happier workplace for the Tiger Feet team, but it’ s also aided in growing the business through strategic acquisition, as Akhtar outlines:“ The sector has remained relatively stable and consistent over the last few years. The two acquisitions we made last year were designed to consolidate our existing network of branches.
“ There were several synergies between our business and those we acquired, which offered clear strategic and operational benefits. Not only that, but it also allowed us to join hands with other successful, fully operational businesses within the party category.
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