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dashboards. This allows them to see every connected device, whether it is customer devices connected to Wi-Fi, sensors, or telephone systems. Understanding what or who is accessing the network and visualizing network activity is the first crucial step in securing it more effectively, which is done by analyzing bandwidth usage and identifying both benefits and potential issues.
“ With our smart network solutions, we strive to ensure that our customers can understand those strategic assets. In the past, internet connection was merely seen as a cost of doing business in retail, something that was needed to connect point-of-sale or inventory management systems. Today, however, our smart networks can be complemented with value-added services that enhance visibility, secure retail estates, and allow for the adoption of new technologies to drive efficiency and reduction of operational costs or enhance customer experience and increase sales.
Thus, we see the smarter networks we deploy across retailer estates as strategic assets for businesses, rather than just another operational expense,” Ian explains.
According to Ian, technologies such as 3D LIDAR play a crucial role in advancements within the retail industry.“ 3D LIDAR tracking technology provides valuable insights into consumer behavior by analyzing patterns and movement. Tools like eye-tracking technology, 3D LIDAR, and CCTV are critical for retailers and can maximize sales when deployed effectively. We’ re also seeing smart CCTV systems being utilized to reduce theft. Theft can be a huge issue for retailers, depending on the local economy. Among these advancements, the sensitivity of personal data remains a concern. However, if suspicious activity is detected, live CCTV feeds can be monitored across the retailer’ s network rather than on a separate system, which was the traditional approach and often resulted in higher operational costs.
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