Retail Merchandiser Volume 65, Issue 1 | Page 7

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Interview different-sized companies , some as small as 20-to-30 people , and others as large as IBM and Dell Technologies with thousands of employees ,” begins Eric Jorgensen , VP Enterprise Sales EMEA at Zendesk .
“ I joined Zendesk four years ago . My previous company deployed their platform , so I was aware of the organization . It ’ s almost like going full circle ; my career began answering the phone in a contact center , helping people with their queries , and now I work for a company that provides a platform to facilitate that .”
Better relationships
Zendesk is a complete customer service solution that ’ s easy to use and scales with its clients ’ businesses . Its sales CRM enhances productivity , processes and pipeline visibility for sales teams . The company is on a mission to power exceptional service for every person on the planet . As the industry leader in CX , Zendesk helps businesses bring together the best AI agents , workflow automation , and human agents for their customers and employees . With Zendesk ’ s software and expertise , businesses deliver
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