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“ I have a fashion-based background and worked for Burberry and then Harvey Nichols for eight years . However , as a purely online retailer , I was attracted to Beyond Retail because I recognized that consumer behavior was changing , and I am personally a big online shopper . I loved that Beyond Retail manages three different websites , offering products that cater to all people , budgets , and preferences . I ’ ve been here three-and-a-half years now and never looked back !”
As our conversation continues , Alison is keen to share more details about Beyond Retail ’ s new 40,000-square-foot warehouse , as well as its new outlet , which is set to open in Dorset in 2025 . “ In early 2024 , we took on a lease for a much bigger warehouse and head office space within Bournemouth Aviation Business Park ,” she says . “ This means we now have two large warehouses , which has enabled us to increase our stock through direct sourcing and bulk purchasing , as well as supporting the growth of our own-label ranges .
“ We also have an outlet opening in 2025 , which will stock a range of products , including clearance items to give customers a chance to grab a bargain ! We ’ ll also stock a full-price range called ‘ everyday essentials ’ to showcase our bestselling products . Not only will the outlet provide an immersive experience for local customers , especially trade ones , in Bournemouth and Poole , but it also provides huge sustainability benefits as any products that are slightly damaged can be repurposed or sold at a reduced price to eliminate waste .”
Updated offerings
Customer service is crucial to Beyond Retail ’ s successful operation , and there are several core beliefs that underpin the company ’ s approach to service ; insightful , useful , and accurate sales advice ; comprehensive product information ; convenient and fast
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