Retail Merchandiser Volume 63, Issue 2 Volume 63, Issue 2 | Page 62

Comprehensive offering
In addition to its core products , prescription and non-prescription drugs , Lewis also offers a broad range of everyday basics and specialty items at affordable prices . For example , its lawn and garden department is the region ’ s largest plant and outdoor product selection . Lewis stores also stock grocery supplies , home essentials , toys , and health and beauty items , acting as a local convenience store . Additionally , it is a photo processor and an expert pet store and pharmacy , providing medication , food , clothes , and pet toys .
It is evident that Lewis genuinely cares about its customers and is committed to offering high quality products at affordable prices . Its weekly advertisement outlines general offers , but also includes great saving vouchers to be used in store . The Lewis app features rewards programs on myriad products , from ice cream and coffee cups to candles and greetings cards .
More importantly than financial savings , Lewis operates vaccination clinics , consultation services , and works with nursing schools to complete mass vaccinations . For instance , it is still delivering the Covid-19 vaccine free of charge , regardless of a patient ’ s insurance status , and offers a variety of services within its stores , such as free blood pressure checks , diabetes screening , and medication reviews .
Convenient resources
As a family business , Mark spent his childhood helping his father in the stores , before taking over as CEO after he had created his own investment business . “ I had a broad base of experience through working with people in the stores from an early age ,” he recalls . “ From there , I went to school , then had five years working in other businesses , and eventually , my father trusted me with the responsibility of Lewis . One thing my father taught me was how to negotiate , which is particularly vital today and has helped us to have 81 successful years so far !”
Then , in the 1990s , Lewis predicted a trend in healthcare and pharmaceutical services that would require greater convenience between doctors and pharmacists . So , in 1998 , it entered an agreement with Sanford Health ( Sanford ), the dominant healthcare system in the Upper Mid-West , to connect pharmacies with other healthcare provisions .
“ Our relationship with Sanford is still flourishing ,” Mark states . “ Over the course of 20-something years , our involvement has grown from ten stores to 45 , all attached or connected to healthcare facilities , whether that ’ s a doctor ’ s surgery or a hospital . We work efficiently together and share opportunities within the healthcare field , so they work with us on vaccinations , diabetic support , and healthcare clinics .”
The relationship between Lewis and Sanford entered a new generation in 2022 , due to the construction of a shared
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