Supply chain wider information about inventory , store associates can also offer alternative locations where the product is available . This level of assistance can significantly enhance the customer experience and bring customers back in the future .
The competition is only likely to rise in 2023 and beyond . Retailers must navigate ways to attract and retain customers . Harnessing the power of supply chain solutions integrated with wider retail technology can allow retailers to stand out and build long-term customer relationships . ■
Amber Hovious www . teamworkcommerce . com
Amber Hovious is VP Marketing & Partnerships at Teamwork Commerce , a leading Omnichannel Solution , serving global retailers in over 20 countries . The organization provides retailers with Point-of-Sale , Order Management , Inventory Control , CRM and Analytics . It also boasts an ecosystem of integrations with top solutions making unified commerce a seamless activity .
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