Main Interview The significance of AIdriven data collection and its implications for retail

Volume 65, Issue 3- 2025

How Oh Polly went from single eBay store to online fashion powerhouse

Shopping Algorithms are making buying decisions and brands must react

Inventory Management AI is helping to get the right products on the right shelves

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Gurkhan Kok’ s feature on inventory management( page 22) – he suggests the technology is‘ offering a more adaptive and forwardlooking approach to getting the right products on the right shelves’.

Olivia Robinson mentions AI in her article on self-checkouts. She says that the future of retail shouldn’ t be focused on choosing between people or technology – read her views on page 18. Finally, our main interview with Ian Cairns explains how to turn data and AI-powered insights into retail success on page 8. Sales Director at TalkTalk Business, Ian notes how his organization is focused on helping clients with two objectives- improving operations and reducing costs or enhancing customer experience and increasing sales.‘ By focusing on these two areas, we can determine how AI can benefit retailers in achieving their goals’, he says.

Libbie Hammond, Editor LH @ finelightmediagroup. com

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The cover story this month visits Oh Polly – a fast-growing fashion brand that is taking its online offer to the high street.

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