Abercrombie & Fitch Co . ____________________________________________________________________________________
processes involved from source to demand , it requires an ecosystem of multiple ecosystems ,” Larry states . “ It ’ s a highly complex environment , especially when you have a global footprint like A & F Co ., so it ’ s important that we align with suppliers and strategic partners that share our objective to delight our customers at every touchpoint .
“ We ’ ve opened new distribution centers in Phoenix , Arizona and Rushden , UK . The primary drivers of these investments have been our growth , particularly in the e-commerce space . Not only do these centers enable further growth , but they also help us to mitigate risk and inject more resilience into our supply chain .
“ In Phoenix specifically , we ’ ve invested heavily in automation ,” he adds . “ We ’ ve installed an advanced robotic field , for example , which is our core material handling equipment within that fulfillment center . While there are some challenges with automation , we ’ re working with expert third party partners to ensure we can reap all the benefits of improved speed and quality , while also prioritizing the safety of our associates .”
As our conversation draws to a close , Larry touches upon the topic on everyone ’ s mind – sustainability . “ We ’ re working to minimize our carbon footprint by reducing our carbon emissions and water consumption during the manufacturing process ,” he notes . “ We ’ ve been part of the United Nations ( UN ) Global Compact since 2019 , which ensures we have systems in place that promote stewardship throughout the supply chain as we tackle the UN ’ s specific Sustainable Development Goals .”
From speaking with Larry , it ’ s clear to see A & F Co .’ s dedication to delivering excellent customer service and operating in a way that is kind to not only customers , but employees and the environment . “ We ’ re strategizing with a goal of delivering another incredible year across all brands and geographies ,” Larry states when we ask about the future . “ The year ahead is all about continued growth as we continue our journey as a global , omnichannel retailer .
“ Overall ,” he concludes , “ we plan to continue to leverage all the elements I ’ ve talked about as part of our digital revolution and supply chain capabilities to WOW our customers , drive efficiency and enable global growth . It ’ s an exciting time to be part of the A & F Co . journey .” ■
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