___________________________________________________________________________________ Costello ’ s Ace Hardware
Family owned by the Costello family for more than 50 years , Costello ’ s Ace Hardware ( Costello ’ s Ace ) offers an extensive range of products and services for home improvement , automotive , and DIY needs . The business has grown from a single hardware store to a network of 48 locations across five states : New York , New Jersey , Maryland , Pennsylvania , and Virginia .
Offering everything from electrical products and household care items to outdoor furniture and hot tubs , its portfolio also includes a growing hearth and spa business , providing stoves , inserts , and fireplaces , as well as hot tubs , at 14 showrooms in Maryland , Virginia , New York , and New Jersey . Costello ’ s Ace has also established a reputation for customer service , helping people find optimal solutions that meet a range of requirements and budgets .
Robust relationships
The company ’ s success to date would not have been possible without the sheer determination and passion of founder , Vincent Costello . Having been forced to close his air conditioning business during the oil shock recession in the 1970s , Vincent was presented with an opportunity to take over ownership of a small , fledgling hardware store in Deer Park , New York . With ten children to provide for , he took the risk , despite the challenges of the economy and having no previous retail experience .
“ It was his strong values and hard work that guided him through the years that followed ,” begins Michael Costello , Vincent ’ s son , and current CEO . “ Over the course of five years , he transformed that 2300-squarefoot store from dismal sales to a thriving location that offered extraordinary customer service . He was a genuine problem solver retail-merchandiser . com 39