Cover Story
and expansion over the last 15 years . Reflecting on 30 years of JTV , Tim narrates his personal journey within the business : “ 2008 was a difficult time to join , as our entire society faced the challenges of bank failures , high unemployment rates , and all kinds of economic disruption , which led to heightened uncertainty from a consumer standpoint .
“ JTV was a relatively young company at the time , so we didn ’ t have the supporting
Michigan City Paper Box Since 1904 , Michigan City Paper Box has been providing customized packaging solutions for America ’ s top corporations . In addition to manufacturing facilities in the US , its global packaging alliance offers access to factories around the world for your labor-intensive projects including bags , pouches , folding boxes , wood boxes and corrugated displays . For over 22 years , Michigan City Paper Box has been a proud partner of Jewelry Television , and has supported the business with over 90 percent of its just-in-time jewelry packaging solutions .
infrastructure in place that you would expect from a mature business . However , our people are resilient , and we managed to ride out the difficulties , learning many important lessons along the way ,” he recalls .
“ I have been lucky enough to participate in numerous initiatives since I joined the business , many of which have made the business stronger and better able to serve its customers , employees , and the wider community .
“ We have an incredible spirit at JTV , and I am so proud of the people within the organization ,” he goes on . “ They are very dedicated , diligent , and committed to opening the world of jewelry and gemstones to everyone , which has been our mission since the founding of the business . It is on our minds and embraced by all our employees in everything we do , from the way we speak to customers in our call center , to how we resolve issues or problems in the aftersales department .”
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