Retail Merchandiser Vol 66 Issue 3 | Page 3

How Tropic Skincare’ s natural ingredients, community commerce and charity work are reshaping ethical beauty
Main Interview Amidst climate volatility, Rachel Delacour’ s software makes sustainability data actionable
Volume 66, Issue 3- 2026
Retail Fraud Addressing the rising threat of refund fraud and policy abuse
Purchasing Behavior How emails can help convert website visitors into customers
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Hello and welcome to the latest issue of Retail Merchandiser. I am pleased to be taking over as Deputy Editor of this magazine, and I look forward to bringing you the latest developments from across the retail industry. I am grateful to Libbie for her brilliant work on this magazine and for giving me such a strong foundation to build on.

This month, our expert contributors discuss all things retail fraud and online customer behavior. We also speak with Rachel Delacour, CEO and Co-Founder of Sweep, to learn more about how actionable sustainability data helps retailers understand the impact of extreme weather events on their operations and supply chain.
Don’ t hesitate to get in touch to let me know your thoughts and what you’ d like to see in future issues of Retail Merchandiser!
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Manel Bouzerita, Deputy Editor MAB @ finelightmediagroup. com
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Our cover story highlights Tropic Skincare’ s commitment to ethical practices and natural ingredients to develop its beloved beauty products.
Turn to page 28 to learn more.
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Please note: The opinions expressed by contributors and advertisers within this publication do not necessarily coincide with those of the editor and publisher. Every reasonable effort is made to ensure that the information published is accurate, and correct at time of writing, but no legal responsibility for loss occasioned by the use of such information can be accepted by the publisher. All rights reserved. The contents of the magazine are strictly copyright, the property of Finelight Media Group, and may not be copied, stored in a retrieval system, or reproduced without the prior written permission of the publisher.
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